KEEPING YOUR ACCOUNT SECURE
Get Notified About Any Suspicious Account Activity
With more and more cases of debit and credit card fraud occurring every day, it helps to have someone looking out for you and your account transactions. Consider First State Bank’s SpyLink tool your personal and business credit and debit card security system. SpyLink utilizes technology you already use on a day-to-day basis to instantly notify you about high-dollar, possibly fraudulent transactions. Since many of our transactions take place online or via a mobile app these days, SpyLink is exactly the kind of tool you need for your account security.
How Does SpyLink Work?
It’s very simple. If we detect card transactions out of your normal pattern, SpyLink will immediately alert you via text and/or email. The first transaction will approve, but a temporary block will be placed on your card to prevent future transactions until you confirm the transaction is legitimate. You can verify by replying to the text with the code provided (preferred) or calling the phone number included with the text or email. As an added feature, SpyLink will also send a notification text after high-dollar transactions. The large-dollar notifications require no action; they simply ensure you are aware of the card usage. If you suspect fraud, you can contact the bank immediately to report a lost, stolen or compromised card. You can call 940-665-1711 or 833-372-2265 (833-FSB-BANK) and you will be directed for assistance in cancelling your card. You will be prompted for information to verify your identity, which may include the following:
- Card Number
- Cardholder Tax ID Number
- FSB Checking Account Number
- FSB ABA Routing Number - 111901467